opportunity to win online

'Holiday homes tax' website raises millions - efficiently

4 June 2010

Universal design informs high-usability, accessible eGovernment service Can you build an eGovernment website in about four months to collect millions of euros from the public? Yes you can, and you can make it highly usable and accessible at the same time... and  bilingual too. That was the message from Claire Gilligan, Assistant Director of the Local Government Computer Services Board (LGCSB), at ...
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The end of IE6 is nigh

1 June 2010

IE6 is dead. Well, almost. This morning the web analytics company StatCounter.com reported that IE6's user base in the US and Europe fell below 5% for the first time last month - it is now down to 4.7% from 11.5% 12 months ago. Several major websites have already begun phasing out support for Microsoft's Internet Explorer 6 (IE6), including YouTube and ...
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‘Weird’ iPad interaction styles hamper usability

10 May 2010

iPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidental gestures. An overly strong print metaphor and weird interaction styles cause further usability problems. - Jakob Nielsen’s Alertbox, 10 May 2010 Where the **** do I click? It’s one of the most frustrating sensations for an Internet user, casting around a screen wondering ...
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Banned jargon: 250 words 'you should not use'

16 March 2010

What have "coterminosity", "lowlights" and "wicked issues" got in common? They are all on the 2010 banned words list issued by Britain's Local Government Association (LGA). The LGA, which describes itself as a voluntary lobbying organisation that acts as the voice of the local government sector, says its list consists of "words that shouldn't be used by the public sector to ...
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What makes Google, Facebook and Daft tick

3 March 2010

Google has only developed 3% to 4% of the potential of Internet search. Daft.ie staff are incentivised with real time bonuses. Facebook hires job candidates who have done their homework and have the guts to challenge some of its thinking. Jolt is investing in community managers to manage the conversations and online interactions about its games. These, and other, ...
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Traffic surges to 1911 Census website

11 January 2010

Senior archivist Catriona Crowe and her colleagues in the National Archives should be feted by Ireland’s many (in fact, too many) web award schemes for the runaway success of the 1911 census project. The digital archive is gaining serious traffic. Start typing “1911 Census” into a Google search box and once the first digit is typed, the scale of ...
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AMAS director speaking at interaction design event

3 November 2009

AMAS Director Fiachra Ó Marcaigh is presenting at DEFUSE (Design For Use), part of Design Week 2009. DEFUSE features 13 presentations in the Ignite format (20 slides, each displayed for 15 seconds) on interaction design and related topics. DEFUSE is organised by the Interaction Design Association Dublin, which is marking its first anniversary. The Dublin branch of the international association for interaction ...
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Improve usability for checkout fulfilment

16 September 2009

Many online retailers have two pressing needs at the moment. The first is a purely business one - how to increase conversion rates, average order values and repeat visitors. With budgets tight, the aim is to optimise your existing ordering system and get more for less. The second is about compliance - and usability too. How does your site meet the EU's "distance ...
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Counting the business cost of captchas

29 July 2009

Many leading websites now use captchas on their forms – particularly those tests that ask you to type the letters and/or numbers in a picture. Captchas are intended to prevent automated spam. But a recent study suggests that they could also be an obstacle to real people – as many as one in 30 users. Anecdotal evidence suggests that for some ...
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Does your site pass the contrast test?

8 July 2009

It makes good business sense to have enough contrast between text and background colours on your web pages. What's the point of having text that many visitors to your site cannot read? Good contrast is an important accessibility requirement, and good for usability too. It makes your pages easier to read by all your visitors. But exactly how much is "enough ...
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